Super Simple Box Office Plugin Documentation

You have all your events and venues, dates, times and prices are set – now you need to promote shows and sell tickets.

Eventotron’s built in Super Simple Box Office lets you do this in a very quick and easy way. You just need to install the Eventotron SSBO plugin on your wordpress website. Here’s how:

 

Request the plugin from Eventotron

Go to your wordpress dashboard. Click Plugins and Add New. Upload the Eventotron plugin. Click Activate.

 

You will now see Eventotron in your dashboard menu. You will also see three new post types: Venues, Events and Performances

 

 

 

Click on Eventotron – you will be in the Settings tab.

 

 

Getting Started

Load the standard Event, Performance and Venue templates and import useful icons to your media library. Click the Load Templates (unless you are building your own templates in which case leave as the default)

 

Ensure your permalinks are set to Post Name, for example: https://your.website/sample-post/ (you can check this and edit in WordPress Settings – Permalinks)

 

The plugin creates customer-facing search pages for Events, Performances and Venues at the following locations:

Events https://your.website/events

Performances https://your.website/performances

Venues https://your.website/venues

 

You should consider adding menu items to your main nav for one or more of the above pages.

 

Set up a season or festival

Open a new window in your browser and log into Eventotron. Go to your festival/season dashboard and click on Setup – API Keys
Put a name (eg: website) and then hit Generate new key

 

 

Copy the key, and return to your wordpress dashboard
Paste the API key into the Eventotron API key field in Eventotron Plugin Settings and click Validate
You will now see your festival or season as a tab.

Plugin Settings

Use Customer Accounts – Work in Progress. Allow customers to create accounts and log in to retrieve tickets, manage payment methods, access member benefits etc. Please contact Eventotron before enabling this new feature

 

Use Basket – Tick if you’d like customers to be able to purchase tickets for multiple events in one transaction. Currently doesn’t change ticket flow. Just changes visibility of the basket item in the main nav bar.

 

Apple and Google Pay – BETA: Apple and Google Pay enable customers to check out quickly using card details stored on their device.
This feature is in beta and require additional configuration of your web hosting and Stripe Account. Please contact Eventotron before enabling this feature.

 

‘Keep Shopping’ Link – You can enter a link here to Change where the user is sent after choosing ‘Keep Shopping’ in the basket.

 

Show Promocode Box – Select if you are using promocodes

 

Show ticket button on past performances – This may help with testing. In most cases it should NOT be enabled.

 

Request Customer Phone – Select if you wish to collect this data

 

Request Customer Address – Select if you wish to collect this data

 

Request Customer Postcode – Select if you wish to collect this data

 

Request Season Communications Opt-in – Select if you want customers to have an opt-in to your mailing list

 

Season Opt-in Wording – Tell users more about the list they are signing up for.

 

Request Venue Communications Opt-in – Select if you want customers to have an opt-in to venue mailing list

 

Request Artist Communications Opt-in – Select if you want customers to have an opt-in to artist mailing list

 

Request Eventotron Communications Opt-in – Select if you want customers to have an opt-in to the Eventotron mailing list

 

Custom CSS – Advanced: Check this box to prevent loading our standard styling

 

Performances Slug – Advanced: Modify the URL for your performances posts. Please refresh your permalinks after saving

 

Events Slug – Advanced: Modify the URL for your events posts. Please refresh your permalinks after saving.

 

Hit Save Settings.

 

Click on your Season / Festival tab

 

You will see the name of the festival/season start and end dates and the API Key you inputted and validated.

 

Check the Sell tickets box

 

Now you need to match up the three main data fields. You must to make sure that you have inputted an API field name in Eventotron for the fields you want to have appear on your website.

 

 

Event Image: – choose the API field name you have given your event images

 

 

Event Description – choose the API field name you have given the event copy you want to have appear on the website

 

Genre Field – choose the API field name you have given genres

 

Hit Save Options

 

You will see your events appear in the Available Events table

 

To import all events, tick the top box next to Event Name and click Import Selected Events

 

To check your progress go to the frontend of your website and put /events/ at the end of the URL: https://your.website/events/ and you will see those events you have just imported.

 

 

Editing Templates

 

Event Template

 

Use this section to determine what information from Eventotron you want displayed on event pages.

 

 

Click on Header – here you can add more information to the event header. For example you may want to include the company/artist name. Make sure you have assigned this field an API field name in Eventotron and then you will see it as an option in the dropdown. Select and click Add.

 

 

Now you will see your API field name (eg: companyname) under Meta Key.

 

 

Styling – choose any styling you’d like to apply

 

Follow on – tick this if you want the company name to follow on from the field above on one line (test this as it can look odd in some instances)

 

Icon – click and upload an icon you’d like to use to the media library or use one installed by Eventotron

 

Label – Insert a label if you would like one (for example Company name:)

 

Display Value – Tick this to display the data from the Meta Key

 

Link – Add a link if required

 

Append – Enter any text you would like to have appear at the end

 

To add any further information click on the Add some free text dropdown and select the meta key you want to have appear. You can reorder your information by simply dragging and dropping.

 

Save settings.

 

Social

 

Here you can add social media links. Facebook and Twitter are automatically included – to add another, click the dropdown and select the relevant meta key (eg: Instagram)

 

Set it up as you want (see above for details) in the link field, put the social media platform URL followed by /*

eg: https://www.instagram.com/*

 

(You need to make sure social media links have been added correctly in Eventotron for this to work. You could add the following advice in the help text: Do not include ‘www.facebook.com/’ )

 

Sidebar – this refers to the sidebar on the right– here you can add any information you want, follow the same process as detailed above.

 

More Info – this appears at the bottom of the event description. Add in anything you’d like here – maybe a quote or the company/artist website.

 

CSS – You can add CSS here

 

Filter Options

 

Tick which standard filters you would like to have appear.

 

You can add your own custom filters:

Custom Filter One – choose the meta key you would like to have as a filter (Age Suitability for example) give the filter a name and select dropdown to have it appear. Save settings.

 

Result Tiles

 

Add more information to the result tiles. For example, you might want to include the venue name. Click the dropdown, select the venue meta key and add it. Style as described above and save settings.

 

Import / Export

 

This feature is experimental – please double check your export has downloaded properly.

 

Performance Template

 

Use this section to determine what information from Eventotron you want displayed on performance pages (https://your.website/performances)

 

 

Works in exactly the same way as the Event template – see above for details.

 

Venue Template

 

Import Venue – Venues are imported alongside their events but, if you need to display a venue that doesn’t have any events then please enter its Eventotron ID.

 

Set up works in the same way as the Event template, however, all the meta keys are from the venue sections in Eventotron rather than Info Collection.

 

Performance List Template

 

You can choose whether to show performance list template on Event Template Only or Event and Performance Template. This is an advanced feature – The Event template will always show all available performances. By default, the Performance template will only display details and buy button for the performance the user has selected.

 

 

Column One – You can add to or change the meta key data in the first column in the performance list here.

 

Column Two – works in the same way as above

 

Column Three – works in the same way as above

More helpful guides…

Working with Red61

Red61 is a very powerful and versatile box office system that is particularly suited to large festivals. It is a popular choice of box office provider with several Eventotron users. This guide covers set-up, exporting data and syncing.

Contracts

The Contract tab allows you to create contracts between you (the festival or season) and events and / or venue managers. You can even take digital signatures – all in Eventotron. Here’s how to set up contracts:

Portals

Portals is a new feature which allows you to share select information from your Info Collection forms with specified users. Here’s how to set up a new Portal: